Managing standards extends beyond controlling documentation or demonstrating system compliance. Q-Pulse achieves this admirably, but furthermore provides a unique and powerful tool to analyse records identifying and resolving repeat incidents and business inefficiencies. In summary, Q-Pulse transforms the bureaucracy of ISO 9000 into a valuable management information system. It minimises paperwork and keeps relevant personnel informed of changes to and actions from the system.

Developed for managing QA-by experienced QA managers

Q-Pulse was developed by experienced quality assurance professionals to serve as a tool to assist QA practitioners in managing their quality systems. It provides a practical approach to managing ISO 9000 rather than a "principle oriented" approach that might apply only in theory. Q-Pulse serves as a companion to the quality representative - not as a dictator. It is easily implemented alongside your current manual system. The user simply highlights the appropriate file and Q-Pulse recognizes the appropriate application to use. Importantly, there is no need to rewrite your quality system procedures or even save them in a different file format.

Overview

Q-Pulse enables workflow management by providing control facilities for the following QA functions:

Document Control:

Provides secure tracking of all your text, spreadsheet, graphic or multimedia documents in their original format, so there is no need to re-type data or learn additional software. Document revisions and approval are supported online. Multiple directories allow you to decide who has access to what type of documents. Q-Pulse allows unlimited free read access to your documents, making it the most cost effective document management tool available.

Non-Conformance:

Corrective & Preventive Actions: Tracks non-conformances, corrective action deadlines, and performs extensive root cause analysis of your data, helping you to prevent reoccurrences. Q-Pulse is also able to track and report on the cost of quality.

Auditing:

Q-Pulse can schedule, track and review internal and external audits. It integrates with existing or audit generated non-conformances and creates and evaluates audit questionnaires.

Customer Database:

Keeps track of your customer base and customer related non-conformances.

Performance and Management Review:

Provides feedback on the timeliness of your quality system in responding to documented non-conformances. Q-Pulse has over 100 built in reports that you can easily customise to your own requirements.

Supplier Control:

Q-Pulse supports your supplier review and approval process, tracks supplier non-conformances and incoming material inspection.

Training Records:

Maintains all of your training histories and schedules future training requirements. Manages and evaluates internal, external and document based training.

Workload (System / Departmental / Individual):

Q-Pulse can track pending workloads and deadlines by individual, department, or company-wide.

Equipment Control:

The software keeps track of calibration, maintenance and safety requirements for all your equipment. It can also graphically display your maintenance schedule, automatically updates future requirements, tracks equipment availability, and provides a record of your maintenance history.

Q-Pulse users benefit from standard and user defined 'live' reports that are automatically generated and graphically presented. These immediately highlight the areas / functions that are not performing. Q-Pulse thus turns quality records into 'meaningful' information, allowing the user to address areas of weakness and thereby boost efficiencies within the company or organisation.

Automates tedious, time consuming tasks

The functions of ISO 9000 management, which often result in a high level of paperwork are easily controlled utilizing Q-Pulse. All reports are automatically created following simple routines and are then made available for electronic or manual transmission. No re-typing of information is required

Computerized and/or printed reports

All reports within Q-Pulse can be printed, which is ideal if the user only has Q-Pulse installed on one PC. All reports normally found operating in a quality system are automatically produced by Q-Pulse and can be printed. This allows the user to communicate via "manual distribution control" to people without the computer network or e-mail system privileges.

Reduces the overhead of managing ISO 9000

Password Protection to maintain System Integrity

From the moment a user logs onto Q-Pulse, the system knows the access rights of that person for each module within the product. Each module can be assigned multiple levels of password protection - "Read / Write"; "Read Only" or "No Access" to module, tab and field level.

Security

The security of documents / drawings / procedures is very important in systems like Q-Pulse, as is their ability to operate alongside standard windows applications. Documents in Q-Pulse can be accessed through standard windows applications as well as through document viewers. The choice is yours.

Q-Pulse documents can be protected in a number of different ways:

1. Document level
2. Directory level
3. Embedded in the Q-Pulse database

At document and directory level the document remains protected whether viewed through Q-Pulse or direct via your PC application. A document embedded in Q-Pulse's database can only be accessed from Q-Pulse. A typical installation would find directory level protection more than adequate, however, if security is a particular concern - the embedded route with individual passwords for each document may be preferred.

To purchase Q-Pulse or for more information please call 0414 662 566